1. Introduction

OHS Compliance Group ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection legislation.

2. Information We Collect

We may collect the following personal information:

Contact Information: Full name, email address, phone number, and company name.
Enrolment Data: Course selections, preferred dates, and payment details.
Communication Records: Messages sent via our contact forms, WhatsApp, email, or chat widget.
Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
Marketing Preferences: Newsletter subscription choices and communication preferences.

3. How We Use Your Information

We use your personal information for the following purposes:

Processing course registrations and payments.
Communicating with you about your enrolment, course schedules, and results.
Sending marketing communications where you have opted in.
Improving our website, services, and user experience.
Complying with legal obligations and regulatory requirements.
Responding to enquiries and providing customer support.

4. Sharing of Information

We may share your information with:

NEBOSH: For course registration and certification purposes.
Payment Processors: To facilitate secure transactions.
Learning Management Systems: To provide access to online course materials.
Service Providers: Third-party providers who assist in operating our website and delivering services, bound by confidentiality agreements.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

Advertising measurement. We use the Google Ads tag (Google LLC), the Meta Pixel (Meta Platforms, for Facebook and Instagram ads) and the OpenAI advertising Pixel (OpenAI) to measure whether our ads lead to visits and course purchases. These tools receive your device and browser information, the pages you visit on our site, ad-click identifiers and, when you complete a payment, an order reference. We do not send your name, email or payment details to them. Visitors in the European Economic Area, the United Kingdom, Switzerland and Canada are asked for permission first; elsewhere this measurement runs unless you refuse it. You can accept, refuse or withdraw at any time via “Cookie settings” in the website footer. Learn how Google uses this data at business.safety.google/privacy.

Google Ads also measures successfully saved website enquiries and taps on our official WhatsApp links, to measure and optimise advertising. A WhatsApp tap records opening WhatsApp, not a sent message; enquiry text and contact details are not included in these advertising events. Advertising is blocked until permission is given in consent-required or unresolved regions, and respects recorded refusals and browser opt-outs. We retain a choice reference, decision time, region and notice version; later withdrawal preserves the earlier acceptance evidence. Cookie settings lets you withdraw permission without affecting your enquiry, course access or payments.

Campaign sources in our sales records. Where advertising permission allows it, we retain campaign labels or IDs, source, medium, creative label and the landing-page path for your first and most recent tagged visit in this browser session (up to 30 days). We save these with a new enquiry, checklist request or Paystack/PayPal checkout order and the choice reference, notice version, decision time and region applying at that action. This helps OHS compare enquiries and paid orders by campaign; it is visitor-reported information, not proof of attribution by Google or Meta. This addition does not upload your contact details to advertising platforms or collect ad-click identifiers. Untagged visits and blocked tracking stay unattributed. Refusing or withdrawing through Cookie settings clears the browser campaign context and blocks new capture; existing business records are not replayed to ad platforms. Contact info@ohscompliance.com to exercise your rights over previously saved records.

7. Your Rights Under POPIA

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Information Regulator of South Africa.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Course records may be retained for certification and regulatory compliance purposes.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@ohscompliance.com
Phone: +27 87 265 0884
Address: 368 Oak Avenue, Ferndale, Randburg 2194, South Africa

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.